Field Service Management Software

For people who are involved in field works have to report their officials after completion of the work and, in the meantime, they have to record data too. From informing officials to recording data consumes maximum time manually. Whether you are Plumber, Electrician, Appliance repairer or pest control tech, getting reporting inspection process shorter and simple is your and your company’s best interest, and this can be done with the help of field service management software. Using field service management app can prevent employees from lots of paperwork and file management. Using field management software, business can easily update data and take decision in real time for long-term benefits.

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Using field management software for your business makes your business more effective and efficient by providing real-time mobile access to all your customer data.

Full Functionality Field Service Solutions

EmphoSys develops enterprise-specific field service applications custom-made to address businesses' needs, whether we're creating an app for a construction firm, a cleaning service, or a sprawling plant or warehouse. We'll combine all the in-demand field service features -- real-time communication, invoice generation, inventory databases – in one user-friendly package.

Field Service Mobile Apps

Being able to access all your crucial documents, spec sheets, blueprints, project checklists, customer data and financial information from your phone or tablet means less paper and faster work. We leverage mobile phone cameras for one-click uploads of project site photos and signed invoices/delivery slips, and use GPS software to track deliveries and audit where change orders originate from. We can also integrate with and customize Pruvan software.

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Real-Time Communication

Ensure your field technicians are where they ought to be, when they need to be. We use superior telephony and VoIP programming to maintain crisp communications between dispatcher platforms and mobile field service apps. Also, maintain communications with your customers through secure portals they can use to request service, make payments and follow up after the job is done.

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Job Scheduling Solutions

We develop desktop, mobile and browser-based job scheduling applications that can be used to rapidly generate all schedule types (Critical Path Method, Gantt, PERT), assign assets (labor and equipment), and designate roles. Scheduling and rescheduling is easy with drag-and-drop interfaces. Field managers can consult and update scheduled task statuses in real time.

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On-Site Billing and Invoicing

Automatically generate invoices, calculate quotes, accept e-signatures and process payments on site with tablet-optimized platforms that can easily integrate with your card-reader hardware and payment gateways of choice. Integrates seamlessly with CRM and accounting systems, including QuickBooks Merchant Services, Dynamics 365, Freshbooks, Paypal Invoicing and Stripe.

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Contractor and Technician Scheduling

Manually submit individualized task assignments or use Decision Support software to automate technician/contractor scheduling and workload distribution based on factors like skillsets, availability, and union labor rules. GPS-enhanced mobile apps and on-site timecard readers immediately update your system with worker locations, travel times, and hours clocked. Direct integrations to HR and payroll applications

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Comprehensive Inventory Control

Centralized databases allow you to maintain visibility on your entire inventory, at the home office or warehouse, in your vehicles, and on job sites. Custom inventory modules are designed to simplify the requisitioning of tools, parts, materials and machinery, and automate reorders after hitting certain thresholds. Load up your inventory databases with all critical equipment and material data so technicians know before heading out that they have what they need to do the job right.

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Additional Features Offered By Us

To Bring All Your Process Together
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Workflow Management

This Module brings all the steps involved in completing a task together into one streamlined workflow.

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Customer Management

Helps you to connect with the right audience quickly so that your business can improve efficiency and build customer loyalty.

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Mobile Working

Helps your frontline teams by providing complete visibility of their work on their mobile device. No need to do paperwork.

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Scheduling and Resource Management

The module helps you to choose right people for the right job at the right time.

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Assets Modifier

Secures all your management components and store all asset information.

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Forms and Survey

Generate online feedback forms and say goodbye to manual paperwork.

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Maps and Gps Tracking

Audit the real-time location of your employees and customers.

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Analytics and Finance

Get right stats for your financial and operational performance.

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Customization

Configure everything from customer fields to regional settings, tags to part lists, mobile clients to taxes, and more.

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Communication

Stay connected with your employees using mobile apps, available for both iOS and Android.

Lets Talk Business

Do you have a software development project to implement.

We have people to work on it. We will be glad to answer all your questions as well as estimate any project of yours.