Automate brand interactions with smart, intelligent and scalable chatbots

Develop smart, scalable and trainable applications that leverage Artificial Intelligence (AI), Machine Learning (ML) and Natural Language Processing (NLP) to understand the context of the conversation and provide human-like experiences to your customers, prospects, or employees.

Chatbots are one of the essential ways to let your users interact with your business in real-time. You are not required to build a completely new application to serve your customers, you can make chatbots to serve your customers and initiate a conversation regarding their question or query. The bots are the new supportive assistance for the general tasks humans do on their own without being physically there on the other end. Using natural language interaction – through speech or text your customers can simply type or say what they want to say, and bot will offer the support at a moment’s notice.

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We’re interacting with chatbots day in and day out. These virtual assistants can accelerate every task they take on, from personalized support to lead generation, sales, onboarding, and more. And best of all – they’re not overly chatty (unlike some people).

Our Chatbot Development Services

Custom Chatbot Development

Develop chatbots that are trained as per specific industries and domains such as healthcare, e-commerce, online food ordering, delivery, customer support, banking and insurance etc.

Integration with ERP Systems

Integrate chatbots with enterprise wide ERP systems that are equipped with analytical capabilities and offer actionable business insights

Chatbot Testing

Manual and automation testing of chatbot applications using high-end tools such as Zypnos, TestyourBot, Dimon etc.

Microsoft Bot Development

Conversational AI enabled Chatbots making the best out of Microsoft Framework and its integrated environment that learn more with less data and handle complex responses.

Facebook Bot Development

Effectively manage pre-sales inquiries, FAQs, customer support and communicate with millions of users with intelligent Facebook Messenger bots built using Wit.AI.

Voice Enabled Chatbots

Awe your customers with custom app for your brand developed using Alexa, Siri or any other Text to Speech (TTS) and Voice Recognition API.

Excellent communication, great code and Top-Notch Chatbot Development services

Why You Should Choose EmphoSys As a Chat Bot Maker For Your organization

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    Assist your customers on their favourite messaging application

    Integrate with existing messaging channels like Wechat, SMS, Facebook and serve your customers on their favourite platform.

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    Enhance the customer service experience

    Serve your customers instantly and build trust as well as credibility from them and hold on to them for life.

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    Bots are the new Apps

    Chatbots are the latest trend as people are spending more and more time on chat platforms and less time on apps. Bots offers a convenient way to access your services through a messaging application.

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    Improve Customer Engagement

    The smart AI technology in Chatbot answers the queries your customers are looking for. So, enabling bots will help you save your customer’s valuable time and it will also save your money, which is being spent on different platforms.

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    Increase Your Business reach

    Businesses interacting with the chatbots have better opportunity to offer personalization of brand messaging, hence driving more sales with the targeted audience.

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    Insights about Customer Behavior

    Making use of users’ data analytics, you can learn more about your customers as it will help you plan your business strategy to enhance customer experience.

Chatbot development technologies we focus on

WIT.AI

Cloud based chatbot development engine developed by Facebook that relies on Machine Learning (ML). Make the most out of its unique ability to extract sentiments from the conversations and deliver human like conversations.

Microsoft Azure Bot Framework

Microsoft’s integrated environment that leverages the Bot Builder SDK with support for C# and JavaScript, enabling you to build, connect, test, deploy, and manage smart and intelligent bots, all from one place.

API.AI (DialogFlow)

Google’s bot development framework to build natural and engaging voice and text-based conversational interfaces that can be integrated with a wide array of services such as Facebook, Twitter, Skype, Telegram or any other 3rd party app

Slack.AI

Enable actionable interactions with bots using custom functionality such as search, instant messaging, calling, file sharing etc. Give custom faces, name, and personality to your bots, enabling personified interactions

Lets Talk Business

Do you have a software development project to implement.

We have people to work on it. We will be glad to answer all your questions as well as estimate any project of yours.